Rate and Review : Cruise Direct
CruiseDirect, an International Voyager company, caters vacationers' need for consistent and more immediate access to rapidly changing cruise travel-related information. Offers Special Cruises, Group Cruises, etc., with Price Guarantee.
http://www.cruisedirect.com/
http://www.cruisedirect.com/
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| Reviewed by Robin Radford on 24 Dec 2010 | Ratings: 2.00 |
| Terrible In a word terrible. Their web pages contain terms and conditions that are hidden unless you accidentally mouse over a certain spot on the page. Other pages offer an Early Saver Offer that claims a 20% saving when in reality it can be as little as only $15, plus when you see the term Early Saver Offer on the web site, it is the only option, yet that is never mentioned. This offer has a no deposit refund attached, while waiting until that clause is expires, 2 weeks in my case, is only $15 more and permits a full deposit. When asked about the situation they refused to accept responsibility and referred me to Carnival who told me that it is the agent (CruiseDirect.com) who is responsible for dealing with booking issues, by contract Carnival could not. CruiseDirect.com continued to say that Carnival had my deposit and were refusing to return it, even when they were given a copy of Carnivals response. |
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